{"id":10,"date":"2026-05-12T08:26:11","date_gmt":"2026-05-12T08:26:11","guid":{"rendered":"https:\/\/freezevitamins.com\/?page_id=10"},"modified":"2026-05-22T17:46:31","modified_gmt":"2026-05-22T17:46:31","slug":"refunds-and-returns","status":"publish","type":"page","link":"https:\/\/freezevitamins.com\/en\/refund_returns\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"<p class=\"wp-block-wd-paragraph wd-344a55b3\">In the event of any product defect discovered upon receipt, we will arrange for its immediate replacement at no additional cost to the customer, once notified by email (info@genarchcorp.com).<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-a353ef08\">In the case of a non-defective product, it is possible to return it provided that:<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-c80d6c43\"><strong>a)<\/strong>\u00a0the date of receipt of your order with the date of submission of the return request must not exceed 14 calendar days,<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-7981d55a\"><strong>Beta\u00a0<\/strong>The packaging has not been tampered with and is in its original condition.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-d26dd3ed\">Shipping and return costs, as well as the bank transfer fee of \u20ac1.40 for returning funds to the customer's bank account, are borne by the customer.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-977b0faf\">In any case, in order for a return to be accepted, the product must be accompanied by proof of the order.<\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":13,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/freezevitamins.com\/en\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/freezevitamins.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/freezevitamins.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/freezevitamins.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/freezevitamins.com\/en\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":1,"href":"https:\/\/freezevitamins.com\/en\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":2847,"href":"https:\/\/freezevitamins.com\/en\/wp-json\/wp\/v2\/pages\/10\/revisions\/2847"}],"wp:attachment":[{"href":"https:\/\/freezevitamins.com\/en\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"Word processor","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}